FAQ
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Frequently Asked Questions
At Nimra Home, we offer a carefully curated collection of high-quality home decor designed to elevate every room in your house. Our range includes furniture pieces like sofas, coffee tables, and storage units, along with wall art, mirrors, lighting, candles, and decorative accents. Every item is chosen for its aesthetic appeal, craftsmanship, and ability to add warmth and personality to your space.
We process and ship orders within 2–4 business days. Once your order has been dispatched, delivery usually takes 5–10 business days depending on your location. You’ll receive a confirmation email with a tracking number so you can follow your package every step of the way. If there are any unexpected delays, our team will keep you updated promptly.
Yes, we want you to love every purchase from Nimra Home. If you’re not fully satisfied, we accept returns and exchanges within 14 days of delivery. Products must be unused, in their original packaging, and in resellable condition. To initiate a return or exchange, simply reach out to our support team with your order details, and we’ll guide you through the process.
Many of our products are handcrafted by skilled artisans or made in small production batches. We believe in quality over quantity, which is why we prioritize unique, well-made pieces that offer both style and durability. This approach allows us to support craftsmanship and ensure our customers receive home decor that feels personal and thoughtfully made.
Currently, we ship across the United States. While we don’t offer international shipping just yet, we’re actively working on expanding our reach. If you’re located outside the U.S. and are interested in our products, please contact us — we may be able to accommodate special requests on a case-by-case basis.
We’re always here to help! For any questions or assistance, you can reach out to our customer support team via the Contact Us page on our website or email us directly at support@nimrahome.com. We typically respond within 24–48 hours, and we’re committed to ensuring you have a smooth and satisfying experience with Nimra Home.